Terms of Service

Website Information

We work to keep the information on this site accurate and current, including service descriptions, service areas and hours. It is provided for general information only and may change without notice. Tree care tips and articles are general guidance and are not a substitute for an on-site assessment.

Estimates and Pricing

Prices shown by our online calculator or discussed before a site visit are ballpark ranges, not binding quotes. Final pricing depends on an in-person or photo assessment of tree size, condition, access, hazards and cleanup needs.

A job is confirmed only when you accept a written estimate. Our minimum job charge is $500.

Your Requests

When you submit a form, you agree that the information you provide is accurate and that you are the property owner or are authorized to request work on the property. You agree that we may contact you by phone, text or email about your request.

Scheduling and Emergencies

We do our best to meet the response times described on this site, but scheduling depends on weather, safety conditions and demand, especially after major storms. If a tree is touching power lines or anyone is in danger, call 911 and your utility company first, then call us at (508) 320-9080.

Work Performed

Orloff Tree Service & Excavation is licensed and insured, and our work is led by an ISA Certified Arborist. Details such as scope, cleanup, stump removal, payment terms and any warranty are covered in your written estimate or agreement, which controls if it differs from this website.

Content and Reviews

Photos, text and graphics on this site belong to Orloff Tree Service & Excavation or are used with permission and may not be copied for commercial use without our consent. Customer reviews are shown word for word from our Google Business Profile.

Third-Party Links

Links to other websites, such as Google reviews, are provided for convenience. We are not responsible for the content or privacy practices of those sites.

Limitation of Liability

This website is provided "as is." To the fullest extent allowed by law, we are not liable for damages arising from use of the website itself. Nothing in these terms limits any rights you have under Massachusetts consumer protection law.

Governing Law and Changes

These terms are governed by the laws of the Commonwealth of Massachusetts. We may update them from time to time, and the date at the top of this page shows the latest version. See our Privacy Policy for how we handle your information.